SupportTV
Channels & programming
Most popular articles
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My Fibe TV remote is not responding
Get advice about how to fix your Fibe remote.
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Get a complete list of Fibe TV channels
Find out how to get a complete list of channels available with the Fibe TV service.
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Program my remote to control my TV and receiver
How to program your Fibe remote to control functions such as TV volume and power.
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Cancel a PVR recording
Learn how to cancel a scheduled recording on your PVR.
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Add new TV channels in My Account
Learn how to add or change your TV channel packages in My Account.
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My Fibe remote is not responding
Get advice on how to fix your Fibe remote.
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On Demand channel list
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Set my receiver's resolution
Find out how to set the resolution of your Fibe receiver to display High Definition (HD) on your HD-capable TV.
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Change the on-screen language of my receiver
Learn how to switch your TV receiver's languge to English or French.
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Restart a show using Restart TV
Find out how to restart a show already in progress from the beginning even if you missed the start time.
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Stop your recording from being deleted
Learn how you can prevent your recording from being deleted until you erase it from your PVR.
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Create a Favourite Channels List
Learn how to create a Favourite Channels List to quickly access channels you frequently watch.
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Watch TV shows that are blocked on my TV guide
Learn how you can unblock and watch content that is blocked in your TV Guide.
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Watch a show that has previously aired
Find out how to watch a show that has previously aired
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Purchase a pay-per-view event
Find out how you can purchase a pay-per-view movie or event.
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'Fast forward is not available on this program' message
Learn why you are receiving the 'Fast forward is not available on this program' message on Restart shows.
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Search for on-demand content
Find out how to search your on-demand library for events, movies, TV shows and series.
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Forgot my parental control or purchase PIN
Find out how to reset your parental control PIN if you are unable to remember what it is.
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Change the end-time for a recording
Learn how you can change the end-time for a recording.
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Turn closed captioning on or off
Find out how to turn closed captioning on or off.